This Personal Data Clarification Text has been prepared in order to inform you about the collection, processing, transfer of your personal data and your rights under the Law in accordance with the Law No. 6698 on the Protection of Personal Data (“Law”).
Mutlukent Mah.1989 Cad. As PIMSER PROJE ELEKTRONİK A.Ş (“Our Company” or “PIMSER”), located at No: 7 Çankaya/Ankara, we process your personal data as data controller within the scope described below in accordance with the Law and relevant legislation.
Personal Data We Process
In order to achieve our personal data processing purposes set out in this Clarification Text, we process the following personal data:
Name, surname, T.C. Your identity information, including the identity number, other information on the identity document, the information on the photocopy of the driver's license;
Your contact information, including e-mail, telephone number, mobile phone, home and work address;
Information about your family and relatives;
Your location information through your mobile application or website visit,
Your personal information;
Your legal transaction information;
Your customer transaction information;
Your physical location security information, including visitor entry and exit records;
Your transaction security information, including IP address and website login and exit information;
Your risk management information;
Your financial information, including your debit and credit card information;
Your professional experience information, including your CVs and résumés;
Your marketing information, including your usage habits and past product/service purchase information;
Your visual and audio data,
Your association and foundation membership information in your CVs,
Your blood group information in the driver's license photocopies.
Our Personal Data Processing Purposes
We process your personal data limited to the following purposes:
Offering our products and/or services and executing sales processes,
Execution of product and/or service procurement processes,
Updating, customizing and developing our products and services in line with your needs and demands,
Solving problems in our products and services, detecting and eliminating errors, problems and bugs,
Informing you about our new products or services, changes in our existing products or services, and our campaigns and promotions,
Providing you with the necessary training and information about our products and services, explaining how to use our programs,
Execution of customer relations processes,
Providing call center and remote support services,
Performing website membership transactions,
Updating your contact information and providing this up-to-date information to our relevant institutions, companies, contractors and/or suppliers in order to continue to carry out our commercial activities,
Analyzing your business processes, adapting our products and services to your processes and improving them in line with your suggestions, requests or reports, examining and responding to any complaints made by you,
Carrying out the process of returning the payment to those who made the wrong payment,
Execution of activities for customer satisfaction, planning and execution of social media and communication processes,
Execution of marketing activities, execution of advertising / campaign / promotion processes,
Opening and updating the current record and changing the type, title and type of customers and business partners,
Questioning business partner satisfaction,
Managing, executing and supervising our business activities, ensuring business continuity,
Execution of finance and accounting works,
Ensuring the physical space security of our buildings and facilities and creating and following visitor records,
Ensuring the security of our software and systems and conducting information security processes,
Providing fringe benefits and benefits for the relatives of our employees,
Evaluating job applications of employee candidates, conducting interviews and interviews, communicating with people they refer to in their resumes,
Execution of processes related to company acquisition,
Issuing commercial credit cards by our company,
To comply with legal regulations and fulfill our legal obligations.
Our Method of Collecting Personal Data
We collect your personal data through the following automatic and non-automatic channels:
CCTV (Closed Circuit Camera Records),
Cookies and similar tracking technologies,
Printed and electronic form,
Postal, cargo or courier services,
Programs that provide remote access,
Our dealers in different parts of Turkey, our business partners,
The companies we serve,
other physical and electronic media,
Our Legal Reasons for Processing
We process your personal data within the processing conditions specified in Articles 5 and 6 of the Law.
1. Transfer of Your Personal Data
We can transfer your personal data to our employees, business partners, shareholders, suppliers, company representatives and legally authorized representatives and legally authorized public/private institutions and organizations, within the processing conditions specified in Articles 8 and 9 of the Law, limited to the purposes stated above.
2. Your Rights Regarding Your Personal Data
In accordance with Article 11 of the Law, you have the following rights regarding your personal data:
Learning whether your personal data is processed,
If your personal data has been processed, requesting information about it,
Learning the purpose of processing personal data and whether they are used in accordance with its purpose,
Knowing the third parties to whom your personal data is transferred, in the country or abroad,
Requesting correction of your personal data in case of incomplete or incorrect processing and requesting notification of the transaction made within this scope to the third parties to whom your personal data has been transferred,
Requesting the deletion or destruction of your personal data in the event that the reasons requiring it to be processed disappear, although it has been processed in accordance with the Personal Data Protection Law No.
Objecting to the emergence of a result against you by analyzing the processed data exclusively through automated systems,
If you suffer damage due to unlawful processing of personal data, requesting the removal of this damage.
You can submit your requests regarding these rights via the Application Form on our website.
Your application will be carried out free of charge. However, if the requested transaction requires an additional cost, the fees in the tariff determined by the Personal Data Protection Board will be requested from the applicant.