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Support

Technical Service Request Form

CUSTOMER INFORMATION
FAULT DEFINITION
SERVICE/MAINTENANCE/FAULT SERVICE REQUEST
TERMINATION OF SERVICE
SCOPE OF SERVICE
ANOTHER SUBJECT REQUESTED
SERVICE REQUEST

General Conditions and Device Repair Agreement:

1-) Replacement or repair of defective products out of warranty is done by sending the payment receipt after customer approval.
2-) Defective device repair process will take place after you confirm our pre-repair price offer and fax it to us.
3 -) The responsibility for the licenses of the software on the defective products rests entirely with our customers.
4-) Our customers are fully responsible for the shipping and packaging of the defective device.
5-)The products left to our technical service have 90 Days It must be delivered within.
No rights can be claimed for the products that are not received on time.
6-) The delivery of the product is made with the "Technical Service Form". Replaced and installed products are under the manufacturer's warranty.